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Sidekick

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    Welcome

    Sidekick is currently in development and only optimized for mobile. Desktop/tablet view coming soon.

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    Tips

    • Maintenance & Compliance
      • Don’t just log the issue in Wiser. Report the frequency to CXT/PM if you’ve seen it in other stores.
      • If a demo isn’t intuitive, report it. It’s a compliance failure even if technically “working.”
    • Collecting Insights
      • Consider the why and the impact on our business when investigating.
      • Anchor to customer impact—how will this behavior change brand associations?
    • RSA Trainings
      • Teach one memorable feature per visit; overload means nothing sticks.
      • Show how Amazon devices connect across categories; ecosystem sells more than specs.

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